The Heavy Duty Button Master is a specialty long reach tool that isspecifically designed for pulling up vertical buttons. This Button Masterfeatures a thicker internal wire that is less likely to kink and curl than thestandard Button Master. It also features a more durable and heavy duty tubethat is stronger while remaining flexible.There is a quick instructional manual included available onrequest or an online access code included with the kit that provides quick,expert training on the proper use of the included tools. Thick and Flexible coated long-reach tool Durable and heavy-duty retractable loop with grip cover Grab vertical door buttons with ease Revolutionary new tool Approximately three feet in length when straightened